Tennessee Department of Transportation
Gerald Nicely, Commissioner

Welcome to Tennessee 511

TDOT has enhanced and improved its Tennessee 511system making it easier for the caller to retrieve information on road and travel conditions, incidents, and construction on state highways. The enhancements include the addition of transit, tourist and airport information. Travelers have the option of accessing road and travel conditions using the Web at www.TN511.com or by dialing 511 on their cellular phones or their land lines.

To aid motorists in traveling Tennessee’s roadways, Tennessee 511 uses an automated voice response system where callers are guided through the menu through a series of requests. Callers can ask for specific roadways or regions, and the system will provide information. Since Tennessee 511 became operational on August 14, 2006, there have been almost 3 million callers to the system. The average number each day is 2,000.

Real-Time Traffic Options
Tennessee has other options for motorists in getting traffic information. The TDOT website featuring TDOT SmartWay provides real-time traffic information - including camera images and message boards - as well as weather-related road conditions. Cameras and message boards are live in Knoxville, Memphis and Nashville, and are in the design and construction phase in Chattanooga and Memphis. Similar traffic information on Tennessee 511 and TDOT SmartWay is also “tweeted” to the public through TDOT’s Twitter pages.

Helpful Information about 511 in Tennessee

For links to 511 travel and road conditions information in neighboring states

For more information about 511 nationwide, visit the following websites:

www.deploy511.org This is the website for the AAASHTO 511 Coalition, and includes information and links to the active 511 services throughout the country.